As of December last year, there were 448 cable TV providers in the United States. From Spectrum to Xfinity to Cox, there are usually a number of options to choose from in a given service area. If you are lucky enough to live in an area covered by multiple cable providers, you are in a good position. You can use this to chivvy your current cable provider into offering you a better cable tv deals. If they refuse, you can always switch to an option that offers better value for money.
Getting the Best Cable TV Packages
In my experience, in a given service area, if you have the option to go with Cox Cable, you’re pretty safe. The provider has consistently offered a great cable TV service, serving over 6.2 million customers across the United States. Cox is the 3rd largest in the top 4 internet and cable service providers in America, covering over 19 states. It has a pretty solid reputation in terms of dependability and reliability.
The reason I recommend Cox is because it offers some of the best TV packages in the business. When you go with a Cox cable package, you get a great deal for your money. You get up to 250 channels to choose from, with 3 different. At the end of this blog, I will share a few tips that can help you get an even better deal out of the provider. But first, let’s take a look at the cable subscriptions the provider currently offers.
Cox Contour Flex
Cox Contour Flex is a starter TV package that has now been turned into a legacy package. That means the Cox Contour Flex package is no longer available to new customers. However, existing customers can still make a switch to it if they want to watch TV on a budget rather than their current cable TV packages.
The Contour Flex lineup consists of a modest number of channels, a little above 50. But the channel selection is well-rounded, offering everything from sports, to movies, to news, to reality TV.
Cox Contour TV
Cox Contour TV is the midrange TV package that the provider offers. Contour TV offers the best in high definition entertainment. The plan contains access to over 130 popular and HD digital cable channels. Contour TV also comes with several advanced functions you don’t get with Contour Flex.
For example, you get the Cox voice remote, which allows you to perform voice searches for the entertainment you need. Contour TV also comes with a powerful Smart Search feature that shows you content suggestions tailored to your preferences. If you bundle Contour TV with Internet Preferred or higher, you can record up to 1,000 of HD content on your Cox DVR.
Cox Contour TV Ultimate
Contour TV Ultimate offers you more of everything you get with Contour TV. It comes stocked with over 250 channels in its lineup. That’s more channels than any other Contour package lineup. It also has an impressive selection of channels that broadcast movie entertainment.
The Contour TV Ultimate package offers movies from all major networks like SHOWTIME, HBO, Cinemax, and IndiePlex. There are dozens of networks that center around movies. But movies aren’t the only incentive. The HD channels include a number of favorites in news, sports, educational, kids, and family programming. This package, for me, is what makes Cox one of the best cable service providers in the country.
Bonus Tips on Getting a Better Deal
Did you think I had forgotten about the tips I promised to share earlier? Well, I didn’t. These tips apply to almost every cable provider in almost every coverage area. However, a lot of it depends on luck and how you handle the conversation. You may have to try several times before you catch a lucky break. That being said, the following tips can help you score a better deal out of providers in your area:
Speak to Someone in Customer Retention
Most cable service providers have specific personnel in their teams tasked with retaining customers. Others offer healthy bonuses to their employees who manage to keep customers who were on the verge of leaving. The reason you should talk to a customer retention representative is simple.
They usually have a number of valid offers up their sleeves. Retention reps only pull them out in a last-ditch attempt to keep from losing customers. Remember, you offer a lot of value to Cox. Even a single cable customer matters in the grand scheme of things to a cable service provider. You could squeeze out a good deal by threatening to cut the cord or switching to another provider.
Consistently Search for Good Offers
It is sad, but all good things come with expiry dates, even special offers, and promotions from your cable provider. This promotional period typically lasts a maximum of six months, after which your bill sees a hike. Be consistent in calling your provider every three to six months and enquire about new deals. This way you can keep getting amazing deals all year round.
Use Their Competition
If you see a great offer on display from a rival service provider, don’t just gnaw your teeth in envy. Call up your representative and ask them to match that offer. In some cases, you can even get your cable service provider to offer a better deal to you than their rival in order to retain your business.
Make a Commitment
In an age where people prefer not to commit to one provider through a contract, this could be in your favor. Providers love when you are willing to sign on the dotted line. That puts you in a strong position to bargain for a better deal, preclude future price hikes, and more.
Just be sure to commit to the right provider. Most providers, unlike Cox Customer Service, don’t budge from the script. You need a provider that is flexible, reasonable and has a stellar service reputation. Again, getting the best deal depends a lot on your timing and luck. Don’t be afraid to try multiple times.